8×5 SUPPORT PLAN
Ensure your network infrastructure operates smoothly during business hours, five days a week
8×5 Support 1 Year (per node)
This support plan includes software updates and product upgrades, hotfixes, quick protection for security flaws and direct assistance from our engineers. Security Analyzer package, to detect and fix weak configurations and security threats, is available with this support plan.
Whats included?
Updates & Upgrades
Updates and upgrades through a remote repository. Security Analyzer included.
Unlimited cases
Unlimited cases available per node for this support plan.
Assistance by RELIANOID
RELIANOID engineers will be available to analyze your cases.
Email or remote assistance
Remote desktop or email access available to analyze your issues.
No private chat
No instant messaging or real-time assistance with an engineer.
No Cybersecurity services
Security services won’t be available to protect your applications.